Here I'm going to brag a little bit. Here are two emails sent today from the Food and Beverage dept. It is pretty hard to get kudos from them.
Although these constant outages have caused us great frustration and challenge in communicating with our staff, Jen has been outstanding at the little which is within her control, by providing a constant flow of updates on her attempts to rectify.
Somehow her doing so has made this situation more bearable.
Lisa(Manager)
Just wanted you to know that though the issues with the pagers have been very frustrating for us, it really helps knowing that you team is doing everything you can to resolve.
Thanks, as always, for your demonstrated commitment.
Matt(Director)
It is nice getting some kind of respect for the level of service I give. I don't even get this from my own dept. and it either makes others jealous and they could give two shits. They don't deserve me and I know that.
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